FAQ’s2019-04-24T19:57:29+00:00
Which areas will heat up?2019-04-30T15:57:01+00:00

If you purchase the heating probe function, all areas will heat up with the exception of the head, neck, breasts, hands, torso, legs & feet. All sexual organs, vagina, anus and mouth warm up. There is a heating probe included in this option that carries out the warming function heating up the sexual parts to normal human body temperature.

Can I bathe with my doll and get it wet?2019-04-30T15:56:41+00:00

Yes no problem, why not spice things up! However, please be careful to remove any heating, as well as other electrical devices if any.

Are the wigs detachable or permanently sewn into the head of my doll?2019-04-30T15:56:08+00:00

Every doll comes with one fully detachable wig. This means you can mix and match your hair color and style to your liking based on your mood and desires. The wigs are not sewn into the head of the doll.

What do the 3 love orifices feel like?2019-04-30T15:55:30+00:00

Your doll comes with 3 openings for your pleasure, including a mouth, vagina and anus. Each one is soft to touch and super realistic for maximum pleasure and realism. The inner tunnels are lined with grooves and textures to provide an unforgettable experience.

Will my doll deteriorate? How durable is the TPE material?2019-04-30T15:55:09+00:00

The quality TPE material used for all ImYourDoll has gone through rigorous testing and is specially formulated to be very durable and not deteriorate over time with regular use. A sex doll can last anywhere from 6-10 years depending on usage and care. Proper care should be taken with your doll to ensure longevity.

Why don’t you ship to my country?2019-04-30T15:54:20+00:00

We ship to almost any country in the world, excluding Islamic countries. This is due to very strict law.

What are the brand names I see on product pages?2019-04-30T15:53:56+00:00

These are the different makers of dolls.

It is no different to any other product which you would buy. Dolls come from different factories and all have there own characteristics.

We only use the premium doll suppliers, to ensure you get exactly what you pay for an the doll is exactly as seen. This is worth keeping in mind when looking at other suppliers that seem a lot cheaper.

Can I have the wig shown exactly in the image of the dolls?2019-04-30T15:53:05+00:00

In some cases, that isn’t an issue.

Some of the dolls shown on the website have had a non-standard wig used, in order to take the photos. We will do our best should you select the ‘same’ option, however in some cases we will have to send you the closest match.

We will always send you images of the doll built prior to this.

Can I try before I buy?2019-04-30T15:57:17+00:00

We get asked this question a lot!

Unfortunately we don’t at the moment. This is something we have tried in the past, and may come again in the future.

Can I visit your store?2019-04-30T15:57:22+00:00

We now only operate online to keep our costs down and ensure our products are of the lowest price available.

Where is my doll made?2019-04-30T15:57:33+00:00

Currently, all Silicone and TPE dolls are made in China and then imported into the UK. This is the same with any provider. The difference with SSW is that we ship the dolls directly to us – this ensures we can put the doll through a quality control check and ensure that all customs fees etc are paid.

It also means we can arrange a delivery date with you.

 I don’t want to receive my doll at home?2019-04-30T15:50:35+00:00

You just need to tell us the address or any other location or a FedEx/UPS store and we will ship your order there, so you can swing by and pick it there at your convenience.
If you don’t want to receive your doll at home, we can deliver to the nearest FedEx or UPS pickup point from your address. Alternatively, the courier will give you a call when the shipment lands in your country, let them know you prefer to pick it up yourself, then they will deliver to the nearest pickup point.

Can I sleep with My Doll? 2019-04-30T15:45:40+00:00

Yes you certainly can. We do advise If you like dark bed sheets you should be sure to wash them for the first time before your doll sleeps in them as long periods of contact may cause dye transfer from the sheets.

What is included with a doll?2019-04-30T15:44:50+00:00

We’ll ship your dream sexy doll, a bikini or lingerie set, a blanket, and in some case we might add some other surprises or maintenance tools (depend on availability).

You can ask for specific outfits but we can’t guarantee it. Keep in mind that in most cases our dolls have been styled with clothes, accessories and make up for photo display.

 

A variety of free accessories are provided with your doll. These include a wig, underwear, heating probe function, cleaning device, medical gloves and a blanket. It also comes with full care instructions to best look after your doll and ensures its longevity.

Can I build my own sex doll?2019-04-30T15:37:23+00:00

Select a doll that you like, and scroll down, in most of the dolls you’ll see customization options. (Such as skin, eye, nail, vagina, wig, feet, public hair, etc.)
We allow customization options, please let us know if you are looking for some options that you can’t find in our site.
We can also build your own doll. Send us an email with a picture and instructions, and we will evaluate your model and provide a proposal.

Will I get the doll exactly as in the picture?2019-04-30T15:41:01+00:00

Yes! You will get the exact doll as you see in the pictures. Please note that clothes are not included as they are for display only. You will get a naked doll as the photos show with some free gifts.

 

We can build your doll similar to one of the pictures that we have featured or you can select different custom options and build your own model. If you want to see some of the dolls shipped to customers to see the realism have a look in here

Can the standing foot wear high heel shoes?2019-04-30T15:36:29+00:00

Yes, high heel shoes can be put on the foot, but the doll should not wear high heel shoes when standing. Only flat shoes are recommended for standing.

Can the standing foot move just like the regular foot?2019-04-30T15:36:08+00:00

The standing foot itself is rigid. It is flat at 90 degrees and can bend at the ankle downward to 150 degrees. The foot cannot move upward, or side to side.

Is the standing foot bigger than the regular foot?2019-04-30T15:35:44+00:00

No, it’s the exact same foot with some modifications. The ankle has been redesigned and the bottom of the foot reinforced.

Can my doll sit, stand, and hold poses?2019-04-30T15:44:13+00:00

Absolutely! All the dolls you see here have a built-in internal skeleton, which allows them to stay in some position. You can pose your doll in most positions an average person can achieve without pain.

Yes, the strong skeleton can hold all kinds of positions, just like a real body can, some customers practice the Karma Sutra! You can bend her over, move her legs, move her arms, position her torso and hold many other positions you desire.

Can a doll support itself enough to do it “doggy” style?2019-04-30T15:34:43+00:00

Yes, it can! But please do not do it on a hard surface like the ground. Only do it on a soft bed and pillows go to her elbows and knees. This is to prevent her elbows and knees will get hurt and torn.
You will need to use a support to assist the weight distribution for doggy style. We recommend supporting the doll’s upper body with pillows to assure that this position will be maintained during use. Posing the doll over a table or sofa also allows for doggy style positions.

What is the difference between the removable vagina and the built-in/fixed vagina?2019-04-30T15:43:46+00:00

The built-in or fixed vagina is exactly how it sounds. The vagina is built-in to the doll just like a real woman. The removable vagina is a sleeve or fleshlight-esque tube that you can insert and remove from the doll. The tube is held in place by the doll’s labia.
Which is better? Most of our customers prefer the built-in vagina as it provided the most realistic experience, however the removable vagina is easier to clean and replace. If you value complete realism you’ll want to get the built-in vagina, if you want something that is easy to pop-out and clean after use you should consider the removable vagina.

 

Both have the same feeling and appearance although built-in vaginas are more robust and should last longer. Removable vaginas, however, are easier to clean.

How long will a sex doll last?2019-04-30T15:33:42+00:00

A sex doll will last anywhere from 2 years to 10 years depending on usage and care. A sex doll that gets frequently used and moved will be more likely to suffer wear and tear. There are many things doll owners can do to preserve and maintain their sex doll. We also have many helpful blog articles and tips so that you can keep your doll looking brand new.

How do I repair my doll?2019-04-30T15:43:09+00:00

Should the doll’s surface become scratched, cut or poked, please use TPE glue to seal. (Due to customs restrictions, it is recommended to buy it at the local store.) Clean the damaged area with makeup remover before gluing. Make sure the affected surface is not in tension when applying TPE glue. Curing time is approximately half an hour.

 

If your doll’s TPE material is damaged or torn due to rough handling, we can supply a special TPE glue and detailed instructions in the package to handle minor repairs. For major repair work, please contact us. In case of cuts or breaks, please clean the cut first and dry it, then contact us.

How to deal with the wrinkles on my doll?2019-04-30T15:32:49+00:00

If the doll’s joints are kept bent for a long time, creases and wrinkles will appear on its surface which is due to the improper posture it is placed in and prolonged pressure on the surface. For example, if it is placed sitting in the chair for a long time, there will be horizontal lines on its abdomen. You can use hot towel less than 60 degrees to cover the affected area for 10 minutes. Keep it in the posture just like when it came out of the factory, reduce the force on all joints and lay it aside for a period of time, the creases and wrinkles will decrease and disappear.

Which kind of clothes are suitable for dolls?2019-04-30T15:32:21+00:00

Clothes features: lighter color, softer. You should be careful not to wear dark clothes to her. If the clothes fade, it may affect your doll. And we recommend avoiding thick clothing such as denim or boned items like corsets if you are leaving the doll dressed. Tight or heavy clothing can leave an impression in the skin which will become permanent after a while. You can dress your doll the way you like, with any regular woman clothes. We provide Bust/Waist/Hip measurements for that.

Can I play with my doll without lubricant?2019-04-30T15:31:52+00:00

For your pleasure and for best maintenance of your love doll, you should always use plenty of water based lubricant, and only use water based lubricants. Without lubricant, it will bring huge friction and it’s likely to tear their private part off.

How can I store my doll? What’s the best way? What to avoid?2019-04-30T15:45:16+00:00

The boxes in which the dolls are shipped are suitable for storage. For dolls with large breasts, a soft bra should be kept on the doll when she’s in storage. You should not leave boned or underwire bras or clothes on a doll for long periods of time. For durability, do not position at highly stretched positions over a long period of time. Although the elasticity of TPE material is marvelous, excessive stretching for long periods of time might result in deformation. Please reposition the model to its original position, with hands rested downward, after use.
The best way to store your sex doll is vertically, preferably hanging from something, perhaps in your closet. By hanging your sex doll in a cool, dark place she will be safe from damage. There are other storage solutions as well if hanging isn’t a possibility. Placing your doll in a sitting position, or lying on her back are both popular storage positions as well, just make sure she is not wearing any tight clothing or dark color fabrics for a long period of time. Dark color fabric may stain the doll’s skin after prolonged exposure.

Contact with dark color fabrics – these may stain the dolls skin if in contact for a long period of time.
Tight clothing – things like elastic bands may leave permanent marks or indentations on your doll if they are left on during storage.
Sunlight – The sun may fade her skin and facial features unevenly.
Extreme temperatures – Hot and cold temperatures may warp your dolls feature over time – these must be extreme temperatures, no need to worry about normal fluctuations, but below freezing and extreme heat should be avoided.
Pressure points – if anything is pressing into the doll’s skin over a long period of time you may find some permanent indentation occurs. It’s important that the doll is suspended in air, or resting on a soft surface.

 

The best way to store your sex doll is vertical, preferably hanging from something, perhaps in your closet or standing (please select standing feet option) There are other storage solutions as well if hanging isn’t a possibility.  Placing your doll in a sitting position, or lying on her back are both popular storage positions as well.

The main things you want to avoid when storing your sex doll are:

  • Tight clothing – things like elastic bands may leave marks or indentations on your doll if they are left on during storage.
  • Dark non-fast colours should be avoided over prolonged periods as the dye can transfer. If in doubt please wash the item to remove excess dye.
  • Extreme temperatures – Hot and cold temperatures may warp your dolls feature over time – these must be extreme temperatures, no need to worry about normal fluctuations, but below freezing and extreme heat should be avoided.
Can I spray perfume on it?2019-04-30T15:28:55+00:00

Some perfumes may contain alcohol which can damage the skin, so we suggest you spray it on a hidden part (such as the armpit) or avoid perfumes which contain alcohol.

Can I put makeup on my doll?2019-04-30T15:28:33+00:00

Absolutely, all dolls come with makeup but you can add your own makeup over it. And please feel free to use the cosmetics you can find at your local store on your doll, she will love it!

How much weight can the doll support?2019-04-30T15:28:11+00:00

Dolls can safely support over 400 lbs (about 181 kg).

What is the range of the doll’s joints?2019-04-30T15:27:29+00:00

Our doll’s skin is extremely flexible and will sustain almost any reasonable position. Doll’s joints have a very good range of movement — about 180 degrees or more, in most cases. The skeleton used in our dolls moves in nearly all of the ways a real human being does.
Our doll’s joints are made from stainless steel. They’re very strong and designed to bend in a very human way. Although the joints are strong, bending a joint in an unnatural way, or forcing the doll into a position that would be difficult for most people could result in a broken joint and is considered misuse of the doll.
Joints can be stiff when a doll is new and joints should be posed using a firm, two-handed grip on either side of the joint being careful not to twist the skin unnaturally. The joints can make a slight creaking sound which is normal and will become less noticeable over time. Joints should be expected to loosen with use.

How do you sex with a doll?2019-04-30T15:33:56+00:00

Our dolls have three entries for penetration – oral, anal and vaginal. These entries are designed to give ultimate pleasure. And her big breast can be sexed too.

Doll Care & Maintenance. How to clean?2019-04-30T15:26:37+00:00

Firstly, dip the sponge or towel into the warm water and then use it to wipe the doll’s surface gently. If there is dirt or smears sticking to the surface, please wipe it with soapy water and do not dab it forcibly. When one is wiping the surface, please don’t use corrosive cleanser such as strong acid and alkali solution, powerful disinfection solution and detergent, etc. Soap, liquid laundry detergent, liquid shampoo, shower gel or mild detergent can be best for cleaning. After the surface is dry, put bath powder or talcum powder on the doll. Baby powder is recommended. The maintenance intervals differ according to the service status and storage environment. It is best to be at least once a month.
Do not expose the doll under sunlight for long periods of time. This might increase aging of the TPE and lower the life span of the TPE or silicone material.

 

More: take care of your doll

Is that even legal?2019-04-30T15:24:45+00:00

A realistic sex doll is a woman replica with skin made of TPE or silicone and articulated with a metal skeleton. The silicone skin gives the feeling of realistic skin, and thanks to the metal skeleton all body parts (thighs, legs, forearms, upper arms, hands, feet, torso, etc.) can be moved normally.
As you probably know, sex dolls have been around for long time, but still many customers feel ashamed when contacting us or requesting information about sex dolls as if sex dolls were a taboo topic, something bad or illegal. But the reality is that sex dolls are very popular these days and even more accepted in modern society. Especially now that sex doll manufacturers are developing super realistic dolls and in the future we will see life-like sex dolls with artificial intelligence that promise to give them even more of a human-like feel. Experts believe that relationships with sex dolls or love dolls will be more common in the next few years as robotics, virtual reality and computing will allow love dolls to think and act as humans.
If we look at international news or just Google about the topic you can find many articles about how men are developing special relationships with realistic sex dolls, and the reality is that sex dolls can bring many advantage to single men or women and even couples. Many women buy sex dolls for photography purposes, decoration or modeling, some customers have partners but they also use sex dolls as a way to experiment fantasies without hurting their other halves, and we have seen couples using realistic silicone sex dolls or love dolls to spice up their marriages. Having a sex doll is totally normal and developing a special relationship with her too.
Similar to other sex toys, realistic love dolls have many advantage. From sexual release to companion. Some customers also use sex dolls for photography, fashion and modeling. Even couples use sex dolls to spicy up their relationships. You first doll experience will be unique, and that doll will be there forever for you. Love dolls are great to hang out with; they will be loyal and always listen to you. They can also help you living those sexual adventures you were dreaming about.
At SEXO loverealdolls we advocate for the use of real sex dolls and we want to bring you the best TPE and silicone sex dolls, so you can make you dreams come true. If you are looking for a realistic love doll have a look at our collections and if you don’t find what you are looking for, please let us know and we will help you finding that dream doll. (The production and use of sex dolls are legal. Please feel free to choose your favorite doll now.)

Are your dolls solid or are they inflatable?2019-04-30T15:20:54+00:00

As you may be aware, semi-solid or inflatable doll does not feel real. Our doll are solid doll made of high-quality TPE or silicone. You are getting 100% solid TPE or silicone doll depending on which doll you choose. We only produce and sell solid sex dolls.

What are the differences between TPE and silicone?2019-04-30T15:41:55+00:00

Both materials are great and have a feel like real skin. TPE has become more popular because it is easier to sculpt and sex doll sculptors have created really sexy and realistic models. Silicone is typically regarded as the more durable material and TPE as the most realistic.
Here are the main attributes of each material.

Silicone dolls:
A bit harder than TPE but also more durable.
More expensive.
Easier to clean.
Safe for human contact.

TPE dolls:
TPE is softer to the touch.
More realistic ‘jiggling’ of body parts (breasts, ass, etc).
The material is more elastic which allows the dolls to be more flexible at their joints.
Good heat retention.
Less expensive.
Safe for human contact.
More care is required to clean and care for it properly.

 

 

 

When we’re talking about high-quality sex dolls – not the blow-up types you see being dragged along to stag nights – there are two main types to choose from: TPE (or thermoplastic elastomers for those who give a damn) and silicone. Both are different types of rubber which each have unique qualities. Depending on your budget, your visual preferences and how you want your doll to feel will affect the kind of sex doll you go for in the end.

TPE SEX DOLLS

When sex dolls were first introduced, manufacturers experimented with lots of different materials to achieve a realistic look and feel. Materials such as latex vinyl and textiles were used with little effect – they didn’t achieve a realistic finish and felt little like the real deal. TPE is actually a blend of rubber and plastic which makes it flexible and easier to work with which is why it’s one of the most popular types of sex doll around.

TPE is also softer to the touch which makes it feel more like real skin. As well as love dolls, a lot of everyday household objects such as handles, grips and cushions are made using TPE. Advanced manufacturing techniques such as injection moulding and forming means body parts such as the mouth and the vagina can be made to look and feel authentic.

The material is also very durable and holds up to stress due to its flexibility, elasticity and it’s unique shock absorption properties.

THE BENEFITS OF TPE SEX DOLLS

  • Value for money. TPE is relatively cheap compared to other materials used in sex doll manufacturing
  • Easy to mould. Advanced manufacturing methods ensure a realistic, life-like appearance
  • Soft to the touch. TPE is a much smoother and softer material – giving a skin like finish
  • Life-like. The squeezable texture gives the body a realistic feeling
  • Huggable. TPE retains warmth just like a real person and is also odourless (no nasty latex smell!)

DISADVANTAGES OF TPE SEX DOLLS

  • Prone to staining. TPE is a porous material, part of what makes it soft and flexible. This does increase the likelihood of it getting stained (carefully with the red wine!)
  • Can’t be sterilised. Due to the porous nature, it’s not possible to fully sterilise a TPE doll.
  • Quality variation. A lot of sex dolls can suffer from quality issues due to the blend of materials being used. Be sure that you’re buying your doll from a trusted site
    Silicone sex dolls are made out of a silicone rubber, a common material found in everyday goods like bakeware, wristbands and the majority of sex toys.

SILICONE SEX DOLLS

Silicone can be produced in various stiffnesses – it can either be stiff or flaccid depending on the requirements. Most sex dolls are in between this scale, but oftentimes the firmness relates to specific body parts. The hips and legs are designed to be firmer than say the hands and face.

Silicone is very versatile and high quality which is why it’s even used in implants (you probably know women who have about as much silicone in them as our dolls). It’s been around for longer which means more advanced manufacturing techniques are used in production.

THE BENEFITS OF SILICONE SEX DOLLS

  • Realistic look. Because it’s been around longer, silicone sex dolls can be made to look VERY realistic
  • Robust. Silicone keeps its shape and can withstand weight
  • Stain resistant. Silicone in non-porous which means it holds up to staining better. This also means it can be sterilised (a concern when buying a second-hand doll)
  • Smoother. The non-porous texture means it feels super smooth (great, no stubble!)
  • Reliable. Silicone sex dolls have been around for a long time – tried and tested

DISADVANTAGES OF SILICONE SEX DOLLS

  • Expensive. Silicone costs more as it is an expensive material to produce. It’s made from materials that are rarer than the plastics found in TPE
  • Harder. Although smoother, silicone is generally harder and less flexible than other types of sex dolls
  • Fragile. Because it’s more rigid, it’s more prone to tearing. It can withstand a lot of weight but certain areas can be ripped if proper care is not taken

CHOOSING THE RIGHT TYPE OF SEX DOLL

So as you can see, there are pros and cons for both types of doll. Silicone vs TPE is a debate that’s been going on in the sex doll community for years, with neither side showing signs of relinquishing soon.

The good news is that both types are hypoallergenic, meaning it’s very unlikely you’ll be allergic to your new doll. Also, they both retain warmth which adds to the realism. They can both be bathed or showered to warm them up and clean them (although it’s easier to use a USB vagina warmer for heating purposes).

Ultimately if you’re on a budget, we’d suggest opting for TPE but if you have a bit more money to spare, go for silicone for a super realistic look. If you have even more money to spare, go for both! They both have unique qualities, but in the end it’s down to personal preference.

 

What materials are your dolls made of?2019-04-30T15:20:33+00:00

We offer high quality medical silicone dolls and TPE dolls, read the dolls descriptions to understand more about evey specific model or please contact us.

Our dolls also have a flexible and fully articulated posable skeleton that will allow you to use them in any position you ever imagined.

All our dolls have been sculptured by experience sculptors and created to provide realistic sexual pleasure. Their bodies simulate lifelike vagina, anal and oral sex openings (oral for TPE and a few silicone models only).

Both TPE and silicone are waterproof

Our dolls are made of high standard elastic property TPE silicone (thermoplastic elastomers), which is safe, waterproof, and has the highest tear resistance, but also environmentally friendly.
Our dolls also have a flexible and fully articulated posable skeleton (stainless steel) that will allow you to use them in any position you ever imagined.
All our dolls have been sculptured by experience sculptors and created to provide realistic sexual pleasure. Their bodies simulate lifelike vagina, anal, breast and oral.

Do sex dolls have any toxic materials or chemicals?2019-04-30T15:19:36+00:00

 

TPE and silicone dolls do not contain any harmful, toxic or itchy material or chemicals. TPE and Silicone dolls are sterilized and made with similar components as sex toys.

If you had any allergic to silicone in the past, we won’t recommend you using a sex doll.

Not at all, whether it is a TPE or silicone doll, none of them contain dangerous or itchy components. Actually, they are made with the same materials as sex toys. And we prove they are safe for use.

Is there any warranty?2019-04-30T15:50:12+00:00

Due to the nature of this product it is not possible for us to provide an exchange or refund as there are multiple concerns such as hygiene. Please understand that this is the normal practice within the sex dolls industry.

If your product or any part is damaged during shipping, please send photos to support@sexyrealsexdolls.com and we will assess the issue in order to provide the better solution (a replacement for that product or part damaged, a fixing solution or discount, it will depend on the nature of the incident.

If the problem was caused by us or our manufacturers we will take care of it.

We believe all our products are of high quality and our sex doll manufacturing partners have all been carefully screened to ensure that they can comply with the high standards we have come to expect. If you have any complaints or dissatisfaction please feel free to contact us so we can do our utmost to provide any suggestions or tips that may be able to resolve the issue. We appreciate any feedback as well as it can help us work with our manufacturers to avoid a repeat of these issues in the future.

 

We will confirm the product carefully with you before shipment. Due to the nature of products and the variety of uses, it is not possible for us to provide an exchange or refund as there are multiple concerns such as hygiene. Please understand that this is the normal practice within the sex dolls industry.
If your product or any part is damaged during shipping, please send photos to our email(sexo@loverealdolls.com) and we will assess the issue in order to provide the better solution (a replacement for that product or part damaged, a fixing solution or discount, it will depend on the nature of the incident.)
We believe all our products are of high quality. If you have any complaints or dissatisfaction please feel free to contact us so we can do our utmost to provide any suggestions or tips that may be able to resolve the issue. We appreciate any feedback as well as it can help us and our other customers to avoid a repeat of these issues in the future.

Will I have to pay any import duties or customs taxes on my sex doll2019-04-24T19:54:19+00:00

No, we’ll cover any customs charges, duties and taxes. The price you pay on our website is the final price you’ll pay. You won’t get hit with any additional costs or surprises!

What kind of delivery can I choose?2019-04-24T19:51:40+00:00

Our dolls are delivered via UPS & TNT. The deliveries arrive between 9am – 6pm. We are able to give you a timed delivery if you wish, for an additional £20. If you wish to do this, please enter in the order notes and one of our advisers will provide you with a payment link after your order to pay the extra shipping costs.

You can select the day you would like your doll to arrive.

If you would like it to arrive as soon as possible, just order as normal.

If you would like to select the day, please just pop in the order notes a date that would suit you. Keep it mind when selecting your date that it can take up to 3 weeks for the order to fully complete, in which case we will do our best to accommodate your delivery date.

Should be not be able to, we will notify you via email and select another date that suits you.

How can I know that my delivery is coming?2019-04-24T19:50:48+00:00

We do let you know about it.

If you would like your doll to be delivered on a specific day, please let us know in the order comments so we can accommodate this.

You will be given a tracking number for you to track your parcel. Once you have this, you can also change the date and amend delivery details as you wish.

How will my doll be packaged and if it discreet?2019-04-30T15:49:31+00:00

All of our dolls arrive in a plain brown box. The box has no identification on it is as to the contents.

Our shipping suppliers know that your parcel is fragile, however do not know what the contents of the box is, keeping 100% discretion.

Absolutely, the doll packaging does not identify the contents.

The dolls are packaged in a plain brown box. The size of the box is dependant on the size doll you order, but it will usually be around 150cm tall, 42cm wide and 28cm deep.

 

For customer privacy, there is no logo or sign on the package. We consider the privacy of our customers with the highest regard and offer our commitment to protect your personal information. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy. Your doll will be labeled “mannequin” (for customs clearance). We will give you the tracking number, then you can check the shipping process online.

 

Your privacy is our main goal. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy.

There is no specific indication or labelling on the box that reveal the contents inside. Your doll will be labelled “mannequin” (for custom clearance).

Billing statement in your credit card will show a charge from “SRSD”.

 

 

Who pays customs charges?2019-04-24T19:47:59+00:00

Please read here: Shipping & Returns 

Can I get my money back if there are any problems with my purchase?2019-04-30T15:48:19+00:00

All information about Return you can find here: Shipping & Returns

Customer service is extremely important to us.

Unlike any other supplier, if you receive your doll and it is seen to have any defects, providing you notify us within 24 hours and the doll has now been used, we can arrange the collection of the old doll and delivery of a new one.

We will either repair or replace the doll depending on the level of defect.

All of our dolls go through a strict quality control process to ensure that these cases are minimal, although they do happen from time to time.

 

Due to whatever reason, if you cancel the order before production (within 2 hours after the order), charge 10% of the cost. Cancel the order before shipment (including production process), charge 60% of the cost. Once it’s shipped, the order cannot be canceled or returned since it is a customized product. There is no refund after shipping.

Will Im Your Doll show on my bank statement?2019-04-24T19:43:28+00:00

No, absolutely not. We know that discretion in most cases is vital. Our transaction will appear on your bank statement as MB Saugos Darbai.

How I can pay for my purchase2019-04-24T19:42:20+00:00

You can pay directly with your credit card.

Can I trust you? How do I know it’s not scam?2019-04-30T15:46:48+00:00

It is very easy to spot a fake store, mainly as they do not advertise the brand of the dolls they are selling. Also make sure that you pay close attention to where the store is based. A lot of sellers will have a store for each country they want to sell in however are not actually based there. That can often lead to many issues. Silicone Sex World is based in London, UK.

We have been featured in The Daily Mail, Sunday Sun, The Sun and The Mirror & The Daily Star.

Speak to us on live chat or drop us an email and we will give the contact details for the brand in question so you can verify that we are an authorised distributor. This will give you peace of mind when ordering with us.

We understand that purchasing a love doll online can be scary and you might have concerns about quality, materials and you ask yourself if you would receive a doll similar to the pictures on that site. There are a lot of website like Ali-express and others that will display beautiful dolls for really low prices, and in most cases those can be scammers or you might receive an inflatable doll.

 

Our dolls are manufactured for you, according to your desires, so please understand that this process takes some time (check shipping policies), but we can guarantee that our suppliers are reputable love doll manufacturers and that we have been authorized to resell their products.

 

Click Here to read some of our customer reviews and references in DollForum.com

These are some of our manufactures and you can contact them and ask to confirm that we are a legit business and distributing their products: Hitdoll/Z-Onedoll, WMdolls, JMdoll, ORdoll(more suppliers to come!)

 

Besides, our store is registered and validated by Shopify and we offer secured payment options and encryption SSL in our site. This way we guarantee your safety, privacy and we avoid fraud in our end.

 

If you have any other question, please feel free to contact us.

 

 

Security is one of our mail core values and in order to guarantee that our website is SSL Encrypted, our back end system is protected by Shopify, and we use Shopify Secured and PayPal to guarantee your privacy and safety. With all this systems in place we make sure that you and us are both safe.
Payments are secured by our customer privacy policy, we don’t store your credit card information and we use PayPal to guarantee and protect your credit card information and payments (no PayPal account required, you can pay with debit and credit card).

How long I have to wait for my doll?2019-04-30T15:46:04+00:00

Usually after an order has been taken and the payment has been accepted, we will process the order within 24 hours, after which the doll is then made.

We would usually expect to receive the doll within 14 days, after which we do a quality control check and then ship the doll out to you.

In short, anywhere between 14 – 21 days is the normal time for a doll delivery. In some situations, this can be longer due to customs, but we do keep you updated throughout the whole process. Silicone dolls tend to take an extra week or two to be delivered. TPE dolls arrive within 14 – 21 days in most cases.

 

Once you place your order we will reach out by email to make sure that we got your doll details right. After that we will start the manufacturing process. Please allow around 10 days for manufacturing and another 10 days for shipping (it usually takes less than that, but it will depend on the doll type and the shipping destination).

We will send you the tracking number of your order once it is shipped. We use Fedex and DHL so you can track your order easily.

 

Once your order is placed we require 4-5 days for production and then we ship via Fedex, normal shipping time is 5-6 days worldwide.  You should expect to receive your doll within 2 weeks of placing your order.  Sometimes, due to the number of orders received, or if a doll does not pass our quality assurance tests, we will need more than 2 weeks.  In the case of any delay, we will include free items in your order such as extra wigs, clothes, or even an addition head.